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Emergency phones:

1-646-290-7844 (US)
+44 (0) 20 7993 2453 (UK)
+49 (0) 89 4581 5981 (DE)

Network Monitoring


Scheduled Server and Network Maintenance

Affected servers: GEPARD, BEE

03:55 01/11/2017

On Thursday, January 19, 2017 between 00:01 AM and 06:00 AM CST, our operations team will perform a migration of servers located in Dallas data center. During this maintenance, the following servers will be gracefully shut down and moved to a new rack: GEPARD, BEE. While we've scheduled a six-hour maintenance window, we anticipate less than 30 minutes of downtime for each affected server. Our technicians have performed this maintenance several times in our data centers and have established a process to minimize the outage period during the moves. We would like to say thank you in advance for your patience.

Emergency Maintenances

Affected servers: NONE

Emergency contacts

New York Time: 26 March 2017 8:35 PM (central office)
24/7 tel: 1-646-290-7844, support desk

Munich Time: 27 March 2017 2:35 AM
24/7 tel: 49 (0) 89 4581 5981, support desk

London Time: 27 March 2017 1:35 AM
24/7 tel: +44 (0)20 7993 2453, support desk