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Emergency phones:

1-646-290-7844 (US)
1-416-619-4883 (CA)
+44 (0) 20 7993 2453 (UK)
+49 (0) 89 4581 5981 (DE)
+41 (44) 586 35 75 (CH)

Network Monitoring

NETWORKS: UP
SERVERS: UP

Scheduled Server and Network Maintenance

Affected servers: NONE

13:34 02/15/2016

"Internal server error" on LYNX server has been resolved. Automatic update crashed Apache so we reversed all settings. Please note that there was no affect on email, cPanel and other services. In the next 12 hours we'll analyze all logs then disable auto updates if necessary. Thank you for your patience and sorry for the inconvenience.

12:33 02/15/2016

We're currently verifying backups prior File System Check (FSCK) on LYNX server. Please standby. It normally takes 30-60 minutes but there is no ETA for FSCK.

11:41 02/15/2016

LYNX server went down for maintenance. There is no ETA.

Emergency Maintenances

Affected servers: NONE


Emergency contacts

New York Time: 24 September 2016 6:30 PM (central office)
24/7 tel: 1-646-290-7844, support desk

Munich Time: 25 September 2016 0:30 AM
24/7 tel: 49 (0) 89 4581 5981, support desk

London Time: 24 September 2016 11:30 PM
24/7 tel: +44 (0)20 7993 2453, support desk